NCC Group's web performance experts
NCC Group Web Performance started life as Site Confidence, a performance monitoring company founded in 2000. By the time it was acquired by NCC Group in 2007, Site Confidence had grown into much more, delivering web performance consultancy and load testing services to a wide range of private and public sector organisations.
What we do
"Contacting your support team is easy and they are always helpful and proactive. Your team has always been responsive when needed and we are very happy with the service that you provide."
David Burns, Infrastructure Manager, M&S
Our web performance experts help organisations to improve their websites’ speed, availability and visitor experience, resulting in happier customers, higher revenue and lower costs.
With our industry-leading suite of performance testing products, expert insight and unrivalled customer support, we will help identify and solve your web performance problems.
Meet the team
Between them, our web performance consultants have decades of experience in helping organisations to deliver faster, more reliable websites. They come from a wide range of backgrounds and include world-leaders in web performance.
Here, you can learn a little more about just a few of them:
Andy Davies is Associate Director for Web Performance at NCC Group, where he helps clients to understand and improve the performance of their websites.
He also regularly speaks about performance at industry conferences. Andy is co-author of ‘Using WebPageTest’, published by O’Reilly, and author of ‘The Pocket Guide to Web Performance’.
Ben graduated from the University of Plymouth in 2000 having studied Computing and Informatics and has been searching for a suitable definition of Informatics ever since.
Following a brief dalliance in the world of telecommunications start-ups he found himself working for Site Confidence who were at the time a maturing start-up of their own, helping customers to improve the performance and availability of their websites. After NCC Group acquired Site Confidence, he enjoyed many Technical Consulting roles until finally finding himself with overall responsibility for Web Performance consultancy services, all specifically with the aim of helping customers to make the most from their web presence. In this capacity he has both Product Management and Team Management responsibilities.
In his spare time he has three children under ten and a dog ... and therefore has no spare time.
James manages our team of performance experts, who architect solutions for our customers.
In a team packed full of expertise, James is no exception, having worked for the business since 2008. James started in the business as a pre-sale consultant, taking on account management and professional services delivery over time.
Before NCC Group, James worked in sales, IT management, consultancy (as a business analyst), technical account management and owned his own business. James likes sport, movies and racing RC cars with his son!
Philip is a senior web performance consultant who helps organisations improve the business value of their websites and web-based applications through performance-based technical consulting services.
He is a highly experienced IT consultant with a strong background in web technologies, application development, operations and infrastructure, and has conducted consulting engagements worldwide.
Having previously been a certified project manager, Philip has led bespoke web performance and load testing projects through their complete lifecycle using proven methodologies to analyse and deliver results in a wide range of complex technical environments.
Alex is a senior web performance consultant who divides his time between helping organisations to speed up their websites and writing articles, both for NCC Group’s blog and elsewhere.
After graduating in law, Alex worked in marketing for a number of years, and it was during this time that he learned to build websites, predominantly using PHP/MySQL.
A growing interest in web performance led to his joining NCC Group in 2013.
Tim is a senior web performance consultant and brings a wide range of testing and analytical experience to the world of web performance.
After graduating with a degree in Systems Analysis back in 1989, Tim had primarily worked within systems development teams for financial services companies as a Systems Analyst, system tester, test consultant and UAT manager. He joined the team in 2013 and, in addition to his day-to-day activities, continues to develop the Webpage Toaster, a tool that extends our analysis capabilities. Outside of work, Tim enjoys wildlife photography and continues to develop GPS-datalogging software and hardware.
Greg Crosby is a senior web performance expert, who has been helping some of NCC Group’s larger customers develop better web performance strategies for more than eight years. Greg’s previous jobs have included operational roles, building managed server solutions and large-scale email systems through to pre-sales consultancy, designing managed technical solutions. This experience helps Greg empathise with a wide range of technical people and business owners.
In his spare time Greg is a registered STEMNet Ambassador and co-founder of the Buxton Coderdojo club, which helps 7–18 year olds to learn more about IT.
Steve has been one of NCC Group’s web performance experts for more than three years, having previously spent 25 years working in various IT/Ecommerce/Travel businesses in both a technical and online marketing capacity. Using his knowledge as a former customer of NCC Group, he understands the issues that arise with businesses that are looking to improving customer experience and conversion rates.
Steve likes playing console games, watching Manchester United and spending time with his family. He has recently became a granddad (although he doesn’t look old enough!).
Rob architects solutions for NCC Group’s Web Performance team. He worked for many years as a lead Java web developer and has a strong technical understanding of how to implement web technologies and frameworks. Rob also worked as a sales engineer for Oracle, assisting their sales team with the ATG Web Commerce solution.
A former junior Surrey chess champion, Rob likes to spend his time playing chess online, learning new things and spending time with his family.
David has worked as a web performance expert at NCC Group since 2014. He has worked online since 1999, as a director of one of the first Internet retail chemists, then running a software development company for clients in the affiliate marketing sector.
He enjoys writing music, writing web applications, and spending time with friends and family. His first computer was a ZX81 with a 16K RAM pack (and wobble stopper!), on which he wrote (and played) games.
About NCC Group
NCC Group is a global expert in cyber security and risk mitigation, working with businesses to protect their brand, value and reputation against the ever-evolving threat landscape.
With our knowledge, experience and global footprint, we are best placed to help businesses identify, assess, mitigate & respond to the risks they face.
We are passionate about making the Internet safer and revolutionising the way in which organisations think about cyber security.