Is your organization’s critical healthcare solution protected?

In addition to providing the best care to patients, adopting new technologies is a crucial task for healthcare providers, made even more strenuous when considering the regulations and compliance standards of the US. Regulations and the need to stay technologically current emphasize the need for organizations to remain involved in operational processes and have an ongoing focus on business continuity.

With Health Insurance Portability and Accountability Act (HIPAA) regulations in the US the importance for organizations to have knowledge of the information technologies that are critical to business operations. Protecting the data that is utilized by you application is just part of the highly complex task of following the guidelines and regulations of the Health & Human Services (HHS).

Having access to a business critical application is invaluable, considering the importance that a tool can play in the operations of a healthcare organization. Being prepared for sudden unavailability of your organizations software must be part of the contingency plan of an organization as a major safeguard principle for compliance.

The approach to risk mitigation is extremely important due to the consequences that an organization could face if ever unable to continue operations. There are ways to manage the risk exposure that comes along with using third party tools, cloud technology or any business critical applications.

Documentation on policies and procedures, along with contingency plans and periodic risk evaluations are major components of the safeguards for compliance. It is important to note that the HIPAA compliance of an organization cannot be met with a single application or tool but rather with the totality of operations involving those systems in an organization.

The level of risk that healthcare organizations are exposed to through dependency on third party supplied software applications will depend on a number of factors.

The output of a clearly defined risk assessment approach will determine the need for plans to be put in place to deal with the failure of a third party software vendor.

Healthcare organizations should be assessing whether they have a contingency plan in place. And making sure the source code is validated and verified? Yes, that too.

Included in NCC Group’s suite of products are SaaS specific agreements and verification services, which give healthcare organizations the ability to mitigate risk and ensure business continuity with regards to their current and future SaaS applications.

Need more information on managing software risk in healthcare?

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Published date:  16 March 2018

Written by:  Ametra Tipton

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